shipping information
- The Checkout page will provide you with an accurate shipping price for your destination country before you place your order.
- English for Nurses Ltd. hold stock of products in the UK and Germany and will ship your order from whichever location is most appropriate for your destination. Orders for mainland Europe are shipped from Germany. Orders for the UK, USA and the rest of the world are usually shipped from our offices in the UK.
- We are ready to ship worldwide. Currently you may order directly through our online shop for delivery to the following destinations: United Kingdom (UK), Albania, Austria, Belgium, Croatia, Cyprus, Czech-Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Japan, Kazakhstan, Luxembourg, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Vietnam and the United States (US). If you live in a different country, please contact us directly and we will be happy to help you with your order.
- Please note, some of our products have been written specifically for German speaking countries and only ship to Germany, Austria and Switzerland.
- You will receive notification by email once your order has shipped. We aim to dispatch your order in a timely manner, usually within 1-2 working days. However, during busy periods we may take longer to ship your order. In the event that the items you have ordered are out of stock, leading to a significant delay, we will notify you by email.
Shipping to Europe:
- For Germany, Austria, Switzerland and most of mainland Europe we ship via Deutsche Post / DHL from Germany. Once shipped, estimated delivery times (quoted by the providers) are:
| Germany | 1-2 days |
| EU & Switzerland | 2-6 days |
Shipping to the UK, USA and Rest of the World:
- For the UK, USA, Japan and other worldwide destinations, we ship small orders (under 2kg) via Royal Mail and larger orders (over 2kg) by our choice of courier (usually DPD, UPS or TNT). Once shipped, estimated delivery times (quoted by the providers) are:
| UK | 1-3 days |
| USA, Japan & Rest of the World | 7-10 days |
GENERAL INFORMATION:
- Please be aware that all delivery times are estimates only and your order may take longer to arrive than stated. In the event of a delay or lost parcel, please contact us as soon as possible and we will do everything we can to resolve the situation.
- Please note: bulk orders (over 10-20kg) for any destination may still be shipped from the UK.
- English for Nurses Ltd hold stock of products in the UK and Germany, and reserve the right to ship your order from either location.
- We aim to hold stock of all items at all times. However, large orders of books or CDs are usually printed to order and may be subject to a delay of up to 2-3 weeks before dispatch. If this is the case, we will keep you updated.