shipping information

  1. The Checkout page will provide you with an accurate shipping price for your destination country before you place your order. All products are shipped from Bristol, UK.
  2. We are ready to ship worldwide. Currently you may order directly through our online shop for delivery to the following destinations: United Kingdom (UK), Albania, Austria, Belgium, Croatia, Czech-Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Kazhakstan, and the United States (US).  If you live in a different country, please contact us directly and we will be happy to help you with your order.
  3. Please note, some of our products have been written specifically for German speaking countries and only ship to Germany, Austria and Switzerland.
  4. We ship small orders of less than 2kg via Royal Mail 1st Class (for the UK) and Royal Mail International (for Europe and USA). Once shipped, estimated delivery times (quoted by Royal Mail) are:

 

UK 1-3 days
Europe 5 days
USA 7 days

 

  1. We ship larger orders (over 2kg) by our choice of international courier (usually DPD, UPS or TNT). The quoted shipping times vary by country and service. The following is an estimate:

 

UK 1-2 days
Europe 2-5 days
USA 5-7 days

 

  1. Please be aware that all delivery times are estimates only and your order may take longer to arrive than stated. In the event of a lost parcel, please contact us.
  2. You will receive notification by email once your order has shipped. We aim to dispatch your order in a timely manner, usually within a few days. However, during busy periods we may take longer to ship your order. In the event that the items you have ordered are out of stock, leading to a significant delay, we will notify you by email.
  3. We aim to hold stock of all items at all times. However, large orders of books or CDs are usually printed to order and may be subject to a delay of up to 2-3 weeks before dispatch. If this is the case, we will keep you updated.